Our website address is: https://granvillebookkeeping.co.uk
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 3rd August 2020.
What We collect
We may collect the following information:
- name and company name.
- contact information including email address.
- demographic information such as postcode, preferences and interests.
- other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- We may contact you by email, phone, fax or mail.
- We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
What are cookies?
Cookies are regulated by the ICO under the EU Cookie Directive. for more information visit the information commissioners office:- www.ico.gov.uk
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve my website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Types of cookie
There are three main types of cookie:-
- Session Cookie – These are cookies that only last for the duration that your browser window is open. They will expire as soon as you exit your browser.
- Persistent Cookie – These last indefinitely and will only be removed from the users computer when either they are deleted by the user or when they expire as set by the website. This allows a website to detect return visits.
- Third Party Cookies – first party cookies are cookies that are created on the same domain as the one you are visiting. Third party cookies, are the other hand, are set by a different website (such as an embedded advertisement). Most web browsers allow you to block these types of cookie.
How do I control my cookies?
In most cases browsers will offer a “do not track” option. By going to your browser settings you should also be able to delete cookies or refuse them altogether.
Strictly Necessary Cookies
The website wont be able function without these and so they are therefore required for the website to work at all. These types of cookie do not require consent and you should avoid disabling these types of cookie.
Functionality cookies are used to save a users preference. This allows the website to be customised to the users choice.
Performance cookies are those that enhance your user experience. Benchmarking data provided by these types of cookies allow website operators to identify needs of improvement.
What cookies do we use?
We use the following cookies on this site:
|This is used an identifier for the users current session
|This is used to detect if the user has given their permission to store cookies on their device
|We use Google Analytics as a benchmarking tool to review traffic on our website.